Product Description

Motorola introduces its newest QWERTY, the MOTO Q™ 9h Windows Mobile® 6 Standard. This sleek and robust device is packed with power, functionality and offers a cool design that satisfies the appetite of gadget lovers, business professionals and even fashion conscious consumers. The MOTO Q™ 9h is more than just a device — it’s a statement of power and personality. Its precise and compelling form factor highlights the devices’ visual appeal and feel. Within its lean form lies High-Speed Downlink Packet Access (HSDPA) technology for lightening fast speed and immediate downloading capabilities. The MOTO Q™ 9h offers a host of features such as access to corporate and personal.¹ Personal and Corporate Microsoft Exchange instant messaging are also viewable from the home screen.¹ With advanced imaging, music functionality, integrated stereo Bluetooth® wireless technology² and ample memory, the MOTO Q™ 9h is a mobile revolution at your fingertips!

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Product Details

• Amazon Sales Rank: #262 in Cell Phone Accessories
• Color: Black
• Brand: Motorola
• Model: Q9
• Released on: 2007-11-01

Features

• Quad-band/3G smartphone with Windows Mobile 6 for MS Office document editing and easy Outlook email and contacts
• Internal GPS receiver with support for TeleNav software; music and video downloads and streams via AT&T Mobile Music and Cellular Video
• Full QWERTY keyboard; Bluetooth stereo music streaming; 2.0 megapixel camera; MicroSD expansion
• Includes two batteries (one standard, one extended) for up to 9 hours of talk time and up to 30 days of standby time
• Includes: Standard Battery 1170 mAh, Extended Capacity Battery, Battery Door and Extended Battery Door, Rapid Travel Charger, Micro to 3.5 Adapter, Micro to EMU Adapter, Data Cable, Getting Started Disc and Quick Start Guide

Amazon.com Product Description
Motorola's QWERTY keyboard equipped Q Global smartphone for AT&T adds the power of the Windows Mobile 6 operating system, which provides push email for immediate send and receive on Corporate Microsoft Exchange servers as well as editing of Microsoft Office documents. In addition to its quad-band GSM/GPRS/EDGE connectivity, it also runs on AT&T's 3G HSDPA/UMTS network for fast Internet browsing, high-speed music downloads, video streaming/casting. And you'll be able to get to where you're going fast with the integrated GPS receiver and support for TeleNav GPS Navigator software. The Q Global also features a large 2.4-inch LCD, 2-megapixel camera/camcorder, Bluetooth 2.0 connectivity with music streaming, 256 MB of in-phone memory, MicroSD memory card expansion, digital audio player, and dual stereo speakers.

Enjoy high-speed 3G communications, productivity, and multimedia services with the Q Global.

AT&T Service
The AT&T Tilt can handle high-speed data connectivity via AT&T's 3G mobile broadband data network, which is available in most major metropolitan areas. The AT&T 3G network uses the UMTS 850/1900/2100 network (also known as WCDMA), making it possible to enjoy a variety of feature-rich wireless multimedia services with speeds up to 3.6 Mbps. It also gives AT&T the advantage of offering simultaneous voice and data services. You'll also enjoy 3G broadband speed connectivity across the globe with tri-band UMTS/HSDPA capabilities, which allows the Tilt to operate in Japan and Korea, in addition to the more than 135 countries in which AT&T offers international data roaming.

In areas where the 3G network is not available, you'll continue to receive service on the AT&T EDGE network, which offers availability in more than 13,000 US cities and along some 40,000 miles of major highways. Providing average data speeds between 75-135Kbps, it's fast enough to support a wide range of advanced data services, including video and music clips, full picture and video messaging, high-speed color Internet access, and email on the go.

With 3G connectivity, you'll be able to access AT&T's Cellular Video (CV) service and the Internet while on the go. Cellular Video features content from CNN, The Weather Channel, iFilm, Comedy Central and exclusive premium content from HBO and much more. And you get access to AT&T Mobile Music, which enables you to buy tracks while on the, access the Napster subscription music service, stream music video, discover what's playing with Music ID song-recognition software, and find out what's hot with The Buzz music news portal. (A MEdia Max subscription bundle is recommended for accessing AT&T's Internet, video, and music services.)

The phone has a built-in web browser for MEdia Net downloads and mobile web browsing. AT&T's MEdia Net service enables you to receive and send emails, read news headlines, get weather updates, download games and ringtones, and more.

You can also take advantage of the TeleNav GPS Navigator software, the full-featured premium navigation application that includes audible turn-by-turn directions, real-time traffic updates and re-routing options, and 3D moving maps. It comes as a 30-day trial version, and it can be downloaded via the TeleNav web site or via virtual pre-load icon (VPL) after activation.

Phone Features
Featuring an iconic form factor, the svelte and sleek design of the Motorola Q Global measures just 0.46 inches thin, and it's complemented by with high-end finishes and soft touch materials. A bright 2.4-inch display (320 x 240 pixels, 65K colors) with smooth lighting transitions thanks to its adaptive display technology enables you to enjoy reading in environments where lighting is poor. The optimized QWERTY keyboard makes quick work of typing emails, SMS messages, notes, presentations and more.

It features a full HTML browser that takes advantage of high-speed wireless data connections for faster, bigger and richer web surfing experience. It offers built-in e-mail functionality for corporate Microsoft Exchange accounts as well as standard POP3/IMAP4 accounts (including GMail and Yahoo!). The included Outlook Mobile software offers up-to-date e-mail, calendar and contact information. And the new Windows Mobile 6 operating system enables you to view and edit Word and Excel documents as well as provides instant message capabilities via Windows Live Messenger. (See more details about Windows Mobile 6 below.)

Handsfree communication is easy thanks to the integrated speakerphone with dual stereo speakers--perfect for conference calling from the office or home. This phone provides Bluetooth wireless connectivity, and includes profiles for communication headset, handsfree car kits, and audio/video remote control. With the A2DP Bluetooth profile, you can stream your music to a pair of compatible Bluetooth stereo headphones. You can connect your laptop (either via Bluetooth or wired USB) and enjoy dial-up networking--surf the Internet, send email, and access files from a server.

The 2-megapixel camera includes an 8x digital zoom and LED flash, with resolution options ranging from 320 x 240 to 1600 x 1200 pixels. It can capture video clips as long as your memory holds out. This phone is also compatible with streaming video playback (RTSP, HTTP protocols) as well as WMV, MPEG4, Real video, and H263/H264 video files. The digital audio player is compatible with MP3, AAC, WMA, and Real audio file formats. Quickly drag, drop and sync music from more than 200 online music stores using the ease and simplicity of Windows Media Player.

In addition to the included Windows Mobile 6 software, you can also download My Q Pak software bundles exclusively available from AT&T and Motorola (good for 1 year of usage). The My Q Paks are available in three flavors, based on how you'll use the Q Global the most. The Road Warrior Pak includes WorldMate for travel management and Zagat restaurant reviews. The CEO of Household Pak includes Better Homes recipes and SplashID secure password manager. And the Fun Seeker Pak includes Bejeweled and MyStrands social music networking software.

Other features include:

• 256 MB of on-board memory (128 MB of RAM), expandable via MicroSD memory cards
• Use on-board tools to customize ringtones, my home-screen and my wallpaper
• Compatible with instant messaging clients (Yahoo!, ICQ, AIM), MMS and SMS
• Flight mode allows you to safely use the non-wireless functions of this phone (such as music, games, or organizer functions) on an airplane during flight
• Polyphonic (64-chord) and MP3 ringtones
• VPN capability and anti-virus protection

Vital Statistics
The Motorola Q Global weighs 4.73 ounces and measures 4.65 x 2.64 x 0.46 inches. It comes with two batteries--an 1170 mAh standard battery and a 1600 mAh extended battery--which provides up to 9 hours of talk time and up to 30 hours of standby time when used in tandem. It runs on the 850/900/1800/1900 GSM/GPRS/EDGE frequencies as well as 850/1900 WCDMA (3G) frequencies. The phone comes with a one year limited warranty.

Powered by Windows Mobile 6

Windows Mobile 6 adds power to your mobile office with up-to-date e-mail delivery and automatic synchronization of Outlook calendars.

Edit Word documents and Excel spreadsheets on your phone, just as you would on your desktop/laptop PC.

Microsoft's Windows Mobile 6 updates the Windows Mobile 5 platform with a number of handy features that make searching through email, editing Microsoft Office documents, and staying on top of your most important communications even easier. Emails can now be viewed in their original rich HTML format and now offer the ability to visit embedded links. It also includes Windows Live for Windows Mobile, which provides a full set of Windows Live services, such as the Windows Live Messenger IM application, which now enables you to chat with more than one person at one time or send a file.

With Windows Mobile 6, your phone will finally be able to emulate the power and features of your PC's Microsoft Office suite. You'll be able to neatly view, navigate and edit Word documents and Excel spreadsheets in their original formatting--without affecting tables, images or text--as well as view PowerPoint presentations.

• Microsoft Office Word Mobile features include spell-check, Find and Replace commands, bulleted lists, text formatting, and support for tables for the first time.
• With Excel Mobile, youÕre not just confined to editing charts: with the new Chart Wizard you can create charts quickly and easily.
• PowerPoint Mobile allows you to view the full presentation, rehearse timings, check the order and any live links you may have in your presentation. You can then email comments back to the team or communicate via MSN Messenger for an immediate response.
• After creating or editing a Word document or Excel spreadsheet, you can synchronize it with your PC and it will automatically be converted to the PC version.

All Windows Mobile 6 powered devices include Direct Push Technology for up-to-date e-mail delivery and automatic synchronization of Outlook calendars, tasks and contacts through Microsoft Exchange Server. It also offers a set of important device security and management features that include the capability to remotely wipe all data from a device should it be lost or stolen, helping ensure that confidential information remains that way.

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Customer Reviews

My First Smartphone--A Great Choice!!
After considerable research, I finally took the plunge and purchased my first smartphone, Motorola's Q Global 9h. I had used a PDA off and on but was disenchanted with docking stations, stylus usage, and carrying both a phone and a PDA. I am extremely pleased with this purchase but bear in mind, I have not owned other brands.

Compared to similar offerings, the Motorola Q is much slimmer and lightweight. I was attracted to its functionality, its looks, and its potential to do what I needed done. The voice and sound qualities of the phone exceed my expectations as does the built in camera. I have not yet tried to use the music aspects but that was not important to me in my selection. The full QWERTY keyboard is easy to use compared to others in this class and the interface to the internet is very easy to manipulate. Its voice recognition component has been outstanding so far. The standard battery has been so functional to this point, that I have not even charged the extended battery.

Since my corporate system is based on Windows, I needed a Windows Mobile software unit to sync with my corporate requirements. I was amazed with how quickly I was able to sync with my work units, how quick the interface is, and how accessible my emails and corporately based data is now available in my handset wherever I am in the US or world (mostly). All my contacts, my calendar, and all incoming emails appear in my handset within seconds of arriving at my office computer.

I especially appreciate the ability to receive my Windows based email from work on my MOTO Q9h but also my email from accounts at AOL and Yahoo. One glance at the screen and I can see email waiting on my Outlook account, my AOL account, a text message, and any voicemails. I assume other smartphones can do this, but it is pretty slick, nonetheless.

All in all, this is a great smartphone and I am extremely pleased with it. It is reassuring to know I have the equivalent of everything from an MP3 player to a camera to an internet portal to a video player--all that and a great phone too! After 3 weeks with this device, I unequivocally recommend it those in search of a quality smartphone.

Great upgrade from my VerizonQ
Just upgraded from a Verizon Q. AT&T shipped the phone quickly and the transfer of my number was an unexpectedly quick, easy, and automated process. Great phone, easy to use. A huge step forward for Motorola.

Shoddy construction and forget about AT&T's "warranty"
In December 2007 I renewed my AT&T contract and got a Motorola Q9H. Yesterday (Feb 2008), when unplugging the phone from the charger, the charge socket on the phone came right out of the phone - it appears that it is held on by a small amount of solder on the junctions, and the solder joints are dull and look dry. I called my local AT&T store and they said, no problem, there is a 12 month warranty, and I need to call a 1-800 number and they will send out a replacement.

So I called the number. They tell me that they will send out a replacement, and I must send in the phone, but should they determine that this is due to "physical damage" they will bill me $399, and there is no way to get the old phone back. I asked why I can't send the old phone in without them shipping out a new one and have them call me to tell me whether it is covered under warranty (which is should be; I did not mistreat the phone) and if not, give me a quote to have it repaired. They can't do that, they said. My only options are to decide up front to send it for repair (and pay for the repair), or gamble $399 that they will do the right thing. Obviously the phone is "physically damaged" but that is due to a defect, not abuse, so this doesn't sound like a good gamble to me. So I'm left with a broken phone less than 3 months old.

It was a nice phone while it worked.